Privacy Policy - Aurora Pools
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Aurora Gallery

Effective Date: 2/14/2025

1. Introduction

Welcome to Aurora Pool, Spa & Billiard Gallery Inc. (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website aurorapoolsknoxville.com and fill out any forms.

2. Information We Collect

When you fill out a form on our website, we may collect the following information:

  1. Name
  2. Email address
  3. Phone number
  4. City and state
  5. Any other details you voluntarily provide

3. How We Use Your Information

By submitting a form on our website, you expressly consent to receive communications from us, including:

  1. SMS text messages
  2. Emails
  3. Phone calls (if applicable)

These communications may include promotional offers, updates, and other relevant information about our products or services. Message and data rates may apply. You may opt out at any time (see “Your Choices” below).

4. SMS and Email Opt-In Consent

By providing your phone number and email address through our online forms, you:

  1. Agree to receive SMS text messages and emails from us at the contact details provided.
  2. Understand that your consent is not required as a condition of purchase.
  3. Acknowledge that message frequency may vary.

5. How to Opt Out

You may opt out of receiving marketing communications at any time:

  1. SMS: Reply “STOP” to any text message received.
  2. Email: Click the “Unsubscribe” link at the bottom of any email.
  3. Contact Us: Email us at kellen@aurorapoolsknoxville.com or call 865-686-0004 to request removal from our marketing lists.

6. Data Security

We take appropriate security measures to protect your personal information. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist in delivering our communications, subject to confidentiality agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Aurora Pool, Spa & Billiard Gallery Inc.

kellen@aurorapoolsknoxville.com

6521 Central Avenue Pike

Knoxville, TN 37912

(865) 686-0004